Limited Lifetime Warranty Policy
Throwback Cases offers a Limited Lifetime Warranty covering manufacturing defects for the lifetime of the product.
What Is Covered
This warranty covers:
- Manufacturing defects in materials
- Structural integrity issues
- Print defects not caused by misuse
If your case fails due to a manufacturing defect, we will replace it at no cost.
What Is Not Covered
This warranty does NOT cover:
- Normal wear and tear
- Scratches, fading, or discoloration from regular use
- Damage from drops beyond reasonable protection limits
- Intentional damage or misuse
- Water damage
- Alterations or modifications
- Cosmetic damage after 30 days
Custom designs are covered for manufacturing defects only.
How to Submit a Warranty Claim
To submit a claim:
- Email Hello@Throwbackcases.com
- Include:
- Order number
- Description of issue
- Clear photos of the defect
If approved, we will ship a replacement. We reserve the right to request return of the original product.
Limitations
This warranty:
- Applies only to the original purchaser
- Is non-transferable
- Covers replacement only (not refunds)
Throwback Cases is not liable for indirect, incidental, or consequential damages.
